Privacy policy.

Last Updated: 13-10-2025

Frazzled Caregiver (“we,” “us,” or “our”) is operated by Grace and Schmutz, LLC, doing business as Frazzled Caregiver, located in the state of Texas, USA.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information when you visit our website https://frazzledcaregiver.com or make a purchase from us.

1. Information We Collect

We collect personal and non-personal information to process your orders and improve your experience. This includes:

  • Personal Information: Name, email address, billing and shipping address, and phone number (if provided).

  • Payment Information: Payment data is securely processed by Stripe. We do not store or have access to your full credit card information.

  • Automatically Collected Data: Such as IP address, browser type, pages visited, and other analytics data via cookies or similar technologies.

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders for books or related products

  • Communicate about your orders, updates, or customer support inquiries

  • Send marketing emails (only if you opt in)

  • Improve our website, products, and services

  • Comply with applicable laws and regulations

3. Sharing Your Information

We do not sell or rent your personal data. We may share limited information with trusted third parties, including:

  • Stripe, for secure payment processing

  • Shipping carriers, to deliver your orders

  • Email or website service providers, to operate the website and send order confirmations

These third parties are required to protect your data and only use it for the purpose for which it was provided.

4. Cookies and Analytics

Our website may use cookies or similar tracking tools to personalize your experience, analyze traffic, and improve functionality.
You can manage or disable cookies in your browser settings.

5. Data Retention

We retain your personal information only as long as necessary to fulfill your orders, meet legal obligations, and maintain business records.

6. Your Rights and Choices

If you are a U.S. resident, you may:

  • Request access to the information we hold about you

  • Ask us to correct or delete your personal information (except where we’re legally required to keep it)

  • Opt out of receiving marketing communications

To exercise any of these rights, contact us at sonya@frazzledcaregiver.com.

7. Data Security

We take reasonable technical and organizational measures to protect your information, including using SSL encryption and PCI-compliant payment processing through Stripe.
While we strive to protect your data, no online system is 100% secure.

8. Children’s Privacy

Although our books are written for children, our website and online store are intended for adults. We do not knowingly collect personal information from children under 13 years of age.
If you believe we have collected data from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Grace and Schmutz, LLC dba Frazzled Caregiver

sonya@frazzledcaregiver.com
Based in New Braunfels, TX
https://frazzledcaregiver.com/contact